Shipping policy

Manna Honey Shipping Policy

Fast. Tracked. Delivered with confidence.

Processing Time

For in-stock orders, please allow 1–3 business days for processing, excluding weekends and holidays.

Once your order ships, you’ll receive a shipping confirmation email with your tracking information.

Shipping Rates & Delivery Times

Shipping Method Estimated Delivery Time Cost
Standard Shipping – U.S. 10–15 business days after shipment $4.95

 

We currently ship to the United States, United Kingdom, Canada, Australia, New Zealand, and eligible countries across Europe. Shipping availability is confirmed at checkout based on your delivery address.

Pre-Orders & Limited Stock

Manna Honey is produced using seasonally sourced raw honey from East Asia, which means inventory may occasionally be limited.

When an item is marked as a pre-order, the estimated restock or fulfillment timeframe will be displayed on the product page at the time of purchase.

Pre-orders will begin shipping as soon as the new inventory becomes available. Once your order leaves our facility, you’ll receive a confirmation email with tracking information.

Please note that the standard 10–15 business day delivery timeframe begins once your order has shipped and does not include the pre-order or restock waiting period.

Tracking Your Order

Once your order ships, you’ll receive a tracking link by email.

In some cases, tracking information may be created before the carrier receives or scans the package. Please allow time for the tracking status to update.

If you can’t locate your tracking information or have questions about your shipment, please contact us at help@trymannahoney.com.

Shipping Delays

While we do our best to meet the estimated delivery timeframe, delays may occasionally occur due to carrier delays, high order volume, weather, holidays, or other circumstances outside our control.

If your order has not arrived within the expected delivery timeframe, please contact us at help@trymannahoney.com and our team will be happy to look into it.

Lost, Stolen, Damaged, or Incorrect Packages

If your package arrives damaged, contains an incorrect item, appears to be lost in transit, or has been marked delivered but cannot be located, please contact us at help@trymannahoney.com as soon as possible.

Please include your order number and any relevant photos or delivery information so our team can investigate and determine the appropriate next steps.

Questions?

For any shipping, tracking, or delivery questions, please email us at help@trymannahoney.com.

We’re here to help every step of the way.